Worcester Auto Repair

Excellent customer service. Very prompt with their findings. Free quotes on further repairs. Courtesy cars available as they realize clients need to get to work. Just outstanding on all facets of the business.

I'm a student who needs to make sure their car is functional and reliable, so the first time I needed repairs I wanted to take time to find a repair shop that I could trust. I'm so happy I found Premier because I feel that they are friendly, honest, thorough, and great at what they do. Ashley in the front has always made me feel welcome, and she does a great job listening to me and explaining the work the technicians are doing. She really cares and wants to make sure you understand what's going on, and I really appreciate knowing what's actually happening to my car. When I bring my car in for oil changes, the technicians have taken time to inspect it for any damage, and Ashley discusses not only what repairs need to be done soon but also what may be needed for repairs in the future. I highly recommend Premier if you are looking for a repair shop: the customer service is amazing and my car is running great!

We have been customers for years and have been very satisfied with both Ashley's customer service and the skilled mechanics at Premier.

Premier auto was very professional. Ashley was a pleasure to deal with. She made everything run very smoothly. I received the information I needed to know in short order. Quotes and recommendations were laid out in email and text. It made it very easy to communicate what was needed with my work car to my employers office. I will be returning with my personal vehicle.