Worcester Auto Repair

Ashley and her team were very accommodating in getting my car looked at in a time crunch and did an outstanding job!

Excellent service, as always!

Great place! Great service! Made sure my car was safe and sound fora long road trip. Thank you so much.

I brought the car in for an A/C check/repair. The shop said there is no problem with the A/C. However, they do a thorough inspection on the car and notice the OIL Leak. I dropped the car in the morning and pick it up the same day like 5pm. At 1st, after getting the car back and still smell some burning oil. Ashley, ask me to take it back so they can check again. Then ask me to bring the car back again after 1000 miles on the road to double check to make sure. This shop needs ASHLEY, she is the best customer service and on top of following up and responding to questions. Just on a very little note, it would be great to clean the driver seat after repair for freshness. Other than that, the shop did a good job.

Highly recommend this repair shop! My brake system needed to fixed and I am glad I found this place. Credit goes to Ashley for her professionalism. They will send a report of the inspection, which I found very helpful. Price is decent and work gets done fast. I would go here for all my repairs in the future.

My wife's car was shaking when going over 55 mph for tires we bought at Tire whare house a year ago. So I did a google search for mechanics in Worcester. Premier came up as being AAA recommend so we brought there and they were honest about what the issue was and didn't try to charge us a whole bunch money. I definitely recommend

I couldn’t be happier with the service I’ve received from Premier! Always quality work and total transparency with costs. Ashley is one of the best customer service people I’ve ever had the pleasure of working with, and has always done her best to accommodate, answer questions, and help me navigate financing. Thank you!! ☺️

I had to get breaks front and rear rotors and pads and a lot of other work done. The price was awesome and the work was exceptionally well done. I didn't know what to do other than take my car to the Subaru dealership but this place far and above gave me a better price and the work was Immaculate and well done. Ashley was the receptionist to help me at the front desk and she was very communicative and updated me constantly on any price change. She was such a kind, warm person. That is the kind of person you want to help you in any situation. I will always go here one hundred percent of the time with any Auto issue that I have. The receptionist, she was great and very kind and so helpful it was unbelievable. I totally recommend this place! Update! I went in for another round of work that cost nearly two grand on a different car. All the work was done impeccably and my car is working 120%. Ashley again, was the best receptionist at any auto mechanic I've ever met. Prompt courteous kind and keeps you well updated throughout the process of what's going on with your car. I would totally recommend going here all the time it is well worth the cost and you know the work is getting done and you're not being taken advantage of in any way shape or form. This is probably the best auto mechanic in worcester!

Fast, efficient work, honest estimates.

They were very informative with what services needed to be done. I really like that they text you the estimate with photos to approve before they do the work. It was speedy and great work. I would highly recommend Premier Auto to anyone.