In the past I always had car work done by the dealership. I debated a long, long time on whether I should take a different approach. I took the plunge, and I couldn't be more pleased or reassured with my decision. My experience at Premier was remarkable from start to finish. Ashley, at the front desk, was so inviting and friendly from the moment I walked in. She was very professional, patient, understanding in her approach to listening to my car concerns, needs, questions. On top of that she exceeded expectations being very informative and detailed, but using terms I could understand, of the Premier inspection process. Once we had the technicians overall car analysis, she explained the recommended car work, along with timing options on when to best address items that could be handled down the road. A working relationship was established with the Premier Team, and I plan future servicing to be placed in their expert hands.