Can’t stop thinking about how great our experience has been with premier!! Only regret is that we would’ve seen them sooner! We were tired of inexperienced techs, poor communication and high prices at other local dealers and shops. Previous experiences have been an absolute nightmare. We were at our wits end when we called, and we are so pleased with the exhaust repairs that they provided for our 2013 ford escape! Ashley is so pleasant, transparent and knowledgeable. They use this digital experience with their customer base that sends reminders, tech pictures highlighting concerns, and then digital estimates all in a simple text or email. For someone who is not “car savvy” it gives us a serious piece of mind to have explicit directions and communication that you can see, read, and share with your spouse when moving forward with repairs. From scheduling, communication, and transparency, we feel like we have started a beautiful relationship and will be back for future repairs with a shop that we can trust! Thanks, everyone!