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5

They were able to finance my repair and they saved me from having to replace my engine! The repair took longer than expected but they gave me a loaner car so I wouldn't be sidelined. They are exceptionally friendly and really seem to care about getting you back on the road.

Thank you for the feedback Gene! We always strive to have all repairs done in a timely manner even when parts delays may prevent that. We're glad you were able to take advantage of our loaner vehicle while we replaced the timing chain in your Passat. We look forward to helping you with any future repairs you may need.

- Premier Auto Repair
5

Fantastic service, friendly staff, and professional . I was updated on ever repair that needed to be conducted.

Thank you for your feedback Alex! It was our pleasure to work with your warranty company and help with your Control arm replacement as well as your brake and battery replacement in your Murano. We look forward to helping you with anything you need in the future! Welcome to the Premier Family!

- Premier Auto Repair
5

Well this is my first ex;perience witth PREMIER AUTO REPAIR. The price was great and my vehicle is like new. Apointment was very timely and pickup was on time. The customer service person was professional and easy to work with. This has to be one of my best repair experiences.

5

5

5

This company is wonderful beyond compare. My wheelchair bound son and I were traveling from Phila to UMASS medical center in Worcester when we encountered an unexpected MAJOR mechanical failure on his accessible van. The team at Premier Auto Repair had us up and running again in no time. Being stranded alone in a strange city is one thing, but with a wheelchair bound child you are totally screwed. I expected to get the "you ain't from here discount" but I received kindness, great service and a fair price. You need to open a Phila location so I can be a regular customer. Ashley helped me tremendously and I owe her and Premier Auto a great debt. I will continue to pay it forward on your behalf. We will be returning in January '22 and plan to stop by and personally thank you. Five stars are not enough for the service they provide.

5

Always great service. Prices are good and I know when I leave I’m getting an honest job they will stand by. I drive from killingly Ct to use Premier. Won’t go anywhere else

5

Always a pleasure

5

My AC was not working so I called on Tuesday & spoke to Ashley who then helped me set up an appointment to drop off my car on Friday. Ashley was very helpful, professional, and patient. She explained how the process works and also explained exactly what was going to be done to my car. Dropped my car off @ 8am & it was ready for pick up by 12pm. Thank you for standing out amongst the rest of the shops in Worcester and thank you for having such helpful friendly staff ❤️ I will be back for more car repairs & will recommend to friends and family!

5

The car was literally dropped on their doorstep first thing in the morning and ready and fully repaired the next day. Super quick, professional and everything that was done was fully explained. What was replaced was a part that was previously installed and covered by warranted but there was no questions about it or other add ons, which I have never experienced before. My entire family goes here and recommended it.

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