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5

5

Great service. Customer oriented, friendly staff. Competent and knowledgeable staff.

Thank you Dennis! We appreciate your loyalty, your business and your trust! We look forward to helping you with anything you may need in the future.

- Premier Auto Repair
5

Premier was able to fit me into their schedule for emergency repairs the day before I was supposed to drive a car-lord of people 6 hours away. They were kind and honest and worked with me to make sure I could pay for repairs. I would highly recommend them to anyone, including other single women. I did not feel like I was talked down to or treated like I have at other shops just because I’m a woman. Found my forever repair shop!

5

They did a good job

5

My car was taken care of on the same day. I needed the car to go to work the following day and they worked late to finish it. I am very pleased with the service and how they kept me posted. They took pictures of the areas that needed work. I recommend Premier for their good customer service and responsibility.

5

A few weeks ago, I was stuck on the entrance ramp to I-290 at 6:20 a.m. in 6 degree weather. I had just moved to town and hadn't yet found a mechanic or garage to trust with my business. I was stuck there waiting to hear back from my emergency road service rep., so researched on my phone garages in my neighborhood. From reviews online, I chose Premier, but they weren't going to open until 8:00--this among other frustrations w/the situation. I left messages in Premier's voice mailbox and with their online, pop-up chat, but expected little. I was surprised and relieved when Ashley called me back before 7:00. She was compassionate, professional, and on the job before she had to be! She was patient listening to me, and encouraging as she told me Premier could receive my car and look at it right away. Eventually, my car was towed to Premier where they diagnosed the car, and Ashley called me at home as promised. Because the diagnosis indicated a computer update that only the dealer can administer, she explained they'd need to charge for the diagnostic, but directed me to next get the car to my dealer. No unnecessary "fixes," and the diagnostic charge was comparable to charges I've had to pay before. All and all, Ashley provided both caring and professional service with no attempts to take advantage of my situation. I am rating my experience as "excellent," and I plan to return.

5

After 7 years of paying dealership prices, I decided to get my VW Jetta serviced at a local shop. I searched for shops on multiple online review sites, and found Premier Auto ranking amongst the top rated on each site. I was also impressed by the quality of the courtesy vehicle that happened to be driving around the city a few days later. Upon receiving services, Ashley's professionalism, and the transparency of the technicians, reinforced my decision of choosing Premier Auto for my vehicle's maintenance and repairs. The vehicle entered the shop sounding a bit tired, but now runs like new... for much less than dealership pricing.

5

Walked in on the spot for some help and they were able to accomodate me within 30 minutes . The mechanic was super fast and even went above and beyond and checked on a few things i wasnt even there for just to make sure my car was safe . The woman at the front desk was super sweet and from the moment i walked she assured me and made me feel like i was in the right auto shop . This shop cleaned up and fixed what the last shop i went to destroyed . I appreciate you all , 100% what you call customer service

5

Another satisfactory experience from a grateful and satisfied customer.

5

I like the business and will go back again

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