Worcester Auto Repair

Premier and their representative Ashley are very conscientious, honest, professional and NOT high pressured!

Always a great experience at Premier Auto Repair when my car needs any maintenance.

I really like the full car inspection report that they do. It has pictures of the items that have recommended service. They do a great job keeping you informed on the job by both phone and the texting.

Would recommend this company to anyone in Worcester. Especially because of the incredible customer service Ashley offers. She always makes sure I get the most affordable price and the job is well done. Thank you for your work!

Don't let these reviews fool you, I paid 150 dollars for a in depth inspection of my car due to a noise i was hearing while driving, and I was told my inner tied rod was the noise I was hearing. well that was a lie I took it to my usual mechanic and it was the right front lower ball joint inner tie rod in perfect condition, which I told them to check because I had an issue with the left side before. which ripped out due to not replacing it on time, didn't even lift my car up when doing this 150 dollar inspection. Would not recommend it as they did not find a simple, warm lower ball joint. But I did quote me almost 2,000 dollars for other non-essential work, but I didn't find the one that could kill me if not replaced on time.

Wonderful service. Hooked me up with a rental car when mine was being fixed. Did excellent work on my vehicle and am planning on going back for other work in the future.

My car died, probably like many others, in the middle of the last very cold spell. AAA recommended to get it to Premier Auto. They checked everything in a very timely manner and I had it back, all checked out and charged in a very reasonable timeframe. Very personable customer service.

Over the past few years, I have taken my 2012 Acura to Premier Auto for ongoing and emergency maintenance and have been extremely pleased with their services. Ashley at the front desk is always very responsive. When I sent an email very early in the morning that I had a flat tire, I immediately received a reply text from her letting me know they would address it when the shop opened that morning. They patched the tire right after I arrived at the shop and I was on my way to work in 30 minutes. I have also been impressed with their work for the more extensive maintenance they have performed on my car, which has over 130,000 miles. Their fees are much lower than the Acura dealer that used to service my car. I will be a customer of Premier Auto for as long as I drive!

Highly recommend. I brought my Subaru in for some maintenance. Ashley was very helpful and professional. Strong communication and conveniently located on the bus route. I will absolutely be back for future maintenance and repairs.