Worcester Auto Repair

Positive experience start to finish! Ashley was great, kept me updated with everything that was being done. They had my car longer than anticipated but provided a clean and new loaner vehicle which was most helpful! Will definitely use in the future for regular maintenance as well! Highly recommend , outstanding customer service!

Unbelievable customer service, beyond anything you would expect these days. Honest and keep you in the loop. Took care of a difficult problem and made it great. Courtesy vehicle was very helpful and Ashley was too. The whole crew over there is great. John is a stand up business owner who actually cares about his customers. I would recommend them to anyone!! Thanks guys!

What can I say other than "Exceptional Service!" My Jeep Patriot was disabled due to an electrical issue. I had it towed to a local repair shop but no one could figure out the problem. I then had it towed to Premier Auto Repair where they performed a diagnostic checkup, found and fixed the problem...and even got it back to me sooner than expected. This is my second absolutely awesome experience with Ashley and the Premier crew. "5 Stars"

I sincerely recommend Premier Auto Repair, especially if you are looking to build an ongoing relationship with people who will keep your car in best condition! I came in for the first time since my brakes were making the most awful noise, and not only were they able to figure out everything that needed to be done, they did it the same day! On top of that, the lovely receptionist helped settle my nerves over my car repairs and explained everything in terms I could understand. She is even going out of her way to help me find a used bumper as mine is almost falling off (completely cosmetic, but if they help me find one it will cost WAY less than going through insurance, and will completely change the appearance of my car). I look forward to working with them for years to come!

Very pleased. Great people who provide great service