The guys at the shop are so friendly & accommodating. I've been a few times & they never try to push unnecessary things on you. They'll offer that you may need to replace things but never try to oversell you. They're also really great at explaining things & answering your naive questions. Prices are great! I'll be commuting to this shop when I move to Western Mass for my clinical training next year. They are so worth it.
At Premier the staff always take time to call my husband and I before car repairs are made so we can discuss options. They are honest and always get our car serviced in a timely manner. Highly recommend!
I loved it they were so welcoming and easy to go too!! Comfortable spot to sit while my car was being worked on and very friendly owner. They were fast and got me in right when I was supposed to. 10/10 !!!
I was very satisfied with the service I received yesterday.
Had tires rotated, balanced along with a synthetic oil change. Professional, great service and knowledgeable mechanics. Will return for future repairs.
As a woman, bringing your vehicle to a repair shop can be intimidating. I've been to many shops where they will try to sell you services you don't actually need. Not here though! Excellent customer service. I brought my Jeep to John for an oil change and a brake job. I had assumed that I needed both front and rear brakes. I told them to do whatever they needed to do to the car. They then told me I only needed front brakes and that I didn't need the rears. It was nice knowing that I wasn't being taken advantage of and paying for something that I didn't need. Their prices are reasonable, the shop is clean and updated and the waiting area is comfortable! Highly recommended for all of your vehicle needs!
As a woman, bringing your vehicle to a repair shop can be intimidating. I've been to many shops where they will try to sell you services you don't actually need. Not here though! Excellent customer service. I brought my Jeep to John for an oil change and a brake job. I had assumed that I needed both front and rear brakes. I told them to do whatever they needed to do to the car. They then told me I only needed front brakes and that I didn't need the rears. It was nice knowing that I wasn't being taken advantage of and paying for something that I didn't need. Their prices are reasonable, the shop is clean and updated and the waiting area is comfortable! Highly recommended.
Very nice, clean, friendly, super fast quality service, fair prices. Walked me throught everything that needed to be done /what could wait. Very happy with the results. 10/10
Excellent customer service all around. I always know that I will be treated fairly; kept well aware of all costs before they accrue. Thank you once again; so very much appreciate the confidence you provide a female customer.
I have used Premier for many different auto motor repairs. They are extremely professional doing great work. The shop is immaculate. It’s amazing how clean and bright it is for an auto garage. John is helpful and always accommodating. Dan Kachadoorian